Legal terms for wallets and account access
Our Legal notice explains the conditions that apply when you open, use or close an account with us. It covers account ownership, identity checks, permitted access, payment records, wallet references and the steps we may take when details do not match. Access depends on local law,
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and where local law permits, you should use your own account and payment source. DANA, OVO, GoPay and QRIS may appear in your transaction trail, so keep the receipt or reference shown after a deposit. Bank transfer and virtual account records should also be retained until
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the account status is settled. If a clause is unclear, contact us through the policy support route before proceeding.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.